Gleamous COVID-19 Policy
As the world faces unprecedented circumstances due to COVID-19, we are doing our part to ensure the health and safety of not only our team members but importantly you - our customers!
CUSTOMER SERVICE
All our office-based team members are working from home until further notice. As we adapt to this change, we will still be here to answer your online enquiries, phone calls, emails and any questions you may have.
PROCESSING ORDERS
To submit an order please send the following information to :
Full Name
Contact Number
Shipping Address
Product
Product Quantity
All orders are being packed in the warehouse where members are taking necessary precautionary measures to maintain high standards of health and safety. Face masks and gloves are being used. Social distancing is in place. Cleaning and disinfecting areas has been increased.
SHIPPING
All orders will be shipped as usual with Australia Posts. There may be some delays during this time. For more information on Australia Post's policy please see https://auspost.com.au/about-us/news-media/important-updates/coronavirus
As we are limiting our contact with one another, orders will only be shipped out once a week. For further information on when that is please contact us at .
Please remember we are all in this together. Our intention is to work to the best of our ability to be here for our customers and to do so safely.
In the meantime, stay safe and we will get through this together!